FAQ

Which video platforms are supported here?
Our Web-App YTMP3 supports YouTube. These are the types of YouTube URLs accepted by our converter:
- youtube.com/watch?v=videoId
- youtu.be/videoId
- youtube.com/shorts/videoId
Which formats are supported by YtMp3?
You can download a YouTube video as MP3 audio or MP4 video file.
How to switch the format of converter?
Simply click on the „MP3” button and the desired format will switch to MP4. If you click the button again - the format will once more go back to MP3.
Is there a maximum allowed video length?
Yes. It is only possible to download YouTube videos with a maximum length of 120 minutes.
Where is the file saved after the download is finished?
You may check your browser settings - it's your default download folder. In th emenu you will find the download directory.
I am not able to save files to my iPad or iPhone. Why?
If you are using a older iOs version you can download the app Documents by Readdle from the Apple Store to be able to save files to your device. Otherwise you need to talk to Apple..
The converter does not start work.
Please delete your browser cache and reload the site. Should the conversion still not start please send us a message using our contact form.
An error occurred.
Please be sure that you do not try to download a YouTube video that is a:
- livestream
- longer than 120 minutes
- private

If your video does not match any of the above listed reasons and you are still getting an error please report it using our contact form.
Is there any page about changes or updates on the site? I want to follow..
Yes, you will find all informations about changes or updates on our news page.
How to unsubscribe from browser notifications?
Just follow our step by step video instruction. It is really easy to do.
I have another question.
If your question is not listed please use our contact form and send us a message.